Frequently Asked Questions
If you have a question that isn't answered here, please don't hesitate to reach out to our WhatsApp support.
Q: Do you offer wholesale prices?
A: Yes! Every single product on Ethnicaa is priced at direct manufacturer wholesale rates. We cater exclusively to boutique owners, shopkeepers, and resellers.
Q: Can I buy a single piece for personal use?
A: No, we strictly deal in full wholesale catalogs and sets. Single pieces or retail inquiries are not entertained.
Q: What is your MOQ (Minimum Order Quantity)?
A: The MOQ typically depends on the specific catalog. Most of our catalogs come in sets of 4, 6, or 8 colors/designs. You must purchase the entire set.
Q: How often do you add new catalogs?
A: We update our website daily with fresh arrivals directly from Surat manufacturers. Check the 'Latest Products' section on our homepage frequently.
Q: Do you provide Cash on Delivery (COD)?
A: Yes, partial COD is available for select pin codes in India. A small advance token amount must be paid to confirm the COD booking. International deliveries are strictly fully prepaid.
Q: Do you ship internationally?
A: Absolutely! We export daily to the USA, UK, Canada, Australia, Malaysia, UAE, and many other countries using premium couriers like DHL and FedEx.
Q: Are the catalog images exactly what I will receive?
A: Yes, we sell 100% original manufacturer catalogs. However, minor color differences may appear due to professional photography lighting.
Q: Can I use your photos to sell on Instagram/WhatsApp?
A: Yes, once you become a customer, you are fully authorized to use our high-quality catalog images for your own social media marketing and reselling.