Frequently Asked Questions
If you have a question that isn't answered here, please don't hesitate to reach out to our WhatsApp support.
Q: Do you offer wholesale prices?
A: Yes! Every single product on Ethnicaa is priced at direct manufacturer wholesale rates. We cater exclusively to boutique owners, shopkeepers, and resellers.
Q: Can I buy a single piece for personal use?
A: No, we strictly deal in full wholesale catalogs and sets. Single pieces or retail inquiries are not entertained.
Q: What is your MOQ (Minimum Order Quantity)?
A: The MOQ typically depends on the specific catalog. Most of our catalogs come in sets of 4, 6, or 8 colors/designs. You must purchase the entire set.
Q: How often do you add new catalogs?
A: We update our website daily with fresh arrivals directly from Surat manufacturers. Check the 'Latest Products' section on our homepage frequently.
Q: Do you provide Cash on Delivery (COD)?
A: Yes, partial COD is available for select pin codes in India. A small advance token amount must be paid to confirm the COD booking. International deliveries are strictly fully prepaid.
Q: Do you ship internationally?
A: Absolutely! We export daily to the USA, UK, Canada, Australia, Malaysia, UAE, and many other countries using premium couriers like DHL and FedEx.
Q: Are the catalog images exactly what I will receive?
A: Yes, we sell 100% original manufacturer catalogs. However, minor color differences may appear due to professional photography lighting.
Q: Can I use your photos to sell on Instagram/WhatsApp?
A: Yes, once you become a customer, you are fully authorized to use our high-quality catalog images for your own social media marketing and reselling.
Q: Does Ethnicaa provide ecommerce support?
A: Yes, Ethnicaa provides professional ecommerce support and branded online store assistance for approved reseller partners and selected buyers.
Q: Can Ethnicaa help me start an online boutique?
A: Absolutely. We are a boutique growth partner. We help fashion entrepreneurs launch their online businesses by providing both wholesale products and the necessary digital infrastructure.
Q: Do I need coding knowledge to sell online with Ethnicaa?
A: No coding knowledge is required. Our ecommerce support program handles the technical store setup, product integration, and configuration for you.
Q: Does Ethnicaa support reseller growth?
A: Yes, we have a dedicated reseller ecosystem designed to help you scale from a home-based seller to a professional online brand with dedicated support and infrastructure.
Q: Can approved buyers receive branded online store support?
A: Yes, selected wholesale partners and approved boutique owners may receive branded online store assistance to streamline their operations and professionalize their brand presence.